Working With Purpose + Planning

Please read the FAQ questions below.

You can also email customer service at info@thepandpagency.com.

Contact Us

Before we begin, here are a few common questions clients ask before starting their project.

This section will help you understand our process, timelines, and what to expect when working with Purpose + Planning.

Getting Started

How do I know which service is right for me?

How do I get started with my project?

Do I need a consultation before booking?

What information do I need to provide upfront?

How soon can we begin after I inquire?

Services & Offerings

What services does Purpose + Planning offer?

Do you offer brand refreshes?

Do you build websites for both service and product-based brands?

Do you offer social media management?

Can I book multiple services at once?

Project Process & Timelines

How long does branding take?

What is the timeline for a website project?

What happens if I need additional revisions?

Branding is simply a more efficient way to sell things?

How will we communicate during the project?

What platforms do you use for web design?

Payment, Pricing & Policies

Do you offer payment plans?

What is the deposit requirement?

Are payments refundable?

What if I need to pause my project?

What forms of payment do you accept?

After The Project

What do I receive once my project is complete?

Will I know how to update my website afterward?

Do you offer ongoing support?

Can you assist with future brand updates?

How do I book follow-up services?